The return of products is accepted according to the terms and conditions mentioned below and is in accordance with the provisions of Government Emergency Ordinance 34/2014 regarding consumer rights in contracts concluded with professionals, as well as for amending and supplementing certain normative acts:

Products ordered online can be returned within 14 days from the date of receipt; before the expiration of the withdrawal period, the consumer has the right to withdraw from this contract within 14 calendar days starting from the day of delivery of the product. The return costs are borne by the consumer. We recommend keeping the original packaging to protect the integrity of the products. Products that are not properly packaged will not be accepted.

The returned product must be in the same condition as it was delivered; the consumer is only responsible for any decrease in the value of the products resulting from their handling.

The return of products can be made by sending the products through a fast courier company, according to the instructions in the Warranty Certificate, together with the original Warranty Certificate (with the completed form and the bank account of the person from the invoice) and a copy of the invoice.

Exceptions to the right of return are listed by way of example, without limitation to the following (according to art. 16 of Government Emergency Ordinance 34/2014):

a. Software licenses (this category also includes products with pre-installed systems);

b. Consumables (batteries, printer cartridges, etc.);

The withdrawal period for individuals is 14 calendar days.

The withdrawal period for legal entities is 3 calendar days.

Refunds for legal entities will only be made by bank transfer, regardless of the initial payment method, within a maximum of 30 days from the receipt of the return.

After receiving the package and assessing the initial condition of the product, the sale will be canceled, and the money will be refunded to the buyer.

Parcels sent with cash on delivery, for the purpose of refunding the money, will not be considered.

• The product must be packaged, sent by Urgent Cargus (tel. 0219282) to the address on the invoice (Prahova county, Ploiești, Marin Mehedinteanu Street, No. 1F, iHunt technology 0371522222) with the accessories and original box.
  
• Required documents: copy of the invoice and the original warranty certificate, on the back of which the customer's data and IBAN account for bank transfer must be provided.
  
• Transportation costs are borne by iHunt only if sent through Urgent Cargus.
  
• After receiving the package and assessing the initial condition of the product, the sale will be canceled, and the money will be refunded to the buyer within 14 days from the date of receiving the package.
  
• Parcels sent with cash on delivery, for the purpose of refunding the money, will not be considered.